What can MultiFlex RMS do for me?

Over 1500 customers are using MultiFlex RMS System in USA, Canada, Australia, New Zealand, Mexico, Vietnam, Philippines, Singapore, Jordan & more. Why Not You?
Down RMS for Fashion Brochure
Download RMS General Merchandise
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MultiFlex RMS offers a group of Retail management Programs, each Optimized for specific types of retail operations, such as: RMS Fashion, RMS General Merchandise, RMS Books & Music, RMS Nutrition, RMS Electronics and RMS Clinic.
The system provides a “unique” set of services called “application Managed Services” to drastically reduce technical issues & increase productivity at all stores. Following are the highlights for Multi-store retailers;
- Inventory Management
- Ordering with pre-allocations.
- Receiving & automated transfers.
- Tagging with many label options.
- Monitoring performances at all locations
- Counting inventory with automations.
- Returns to vendors & tracking credits.
- Re-order management for all locations.
- Reports, adjustments & many more…
- POS & Customer Management
- Sales, Returns & Exchanges
- Store credits, gift Certificates/Cards (within the chain).
- Layaways, Special orders, Preferences, etc.
- Cash register controls & reports of all activities.
- Improve CRM: Loyalty points, VIP prices, A/R activities?
- Direct mail & E-mail campaigns.
- Historical details for marketing campaigns & detailed reports
- Employee Management
- Employee details with inter-company messaging.
- Access rights (who to see what info, delegate tasks & monitor).
- Employee sales performance & reports.
- Commissions & spiffs
- Discount management & reports with reasons.
- Schedules & attendance reports, etc.
- Supplier Management
- Supplier Catalogue & prices.
- On Order management with details.
- Supplier performance reports.
- Accounts payables (A/P) for cash-flow management.
- Returns to vendors & credit management.
- Re-order management
- Promotions Management
- Markdown management
i. Permanent Mark-downs.
ii. Temporary Promotions & Mark-downs
- Price groups.
i. Such as buy 1 & get the second one 30% off, etc.
ii. Or: Buy the first 1 full price & the second (Highest) 50% off, 3rd highest full price & fourth 50% off, etc…
- Price change management & re-tagging
- Support of all special devices for POS & for retail Management such as;
- Bar code printers (Label printers, with many label options).
- Laser Scanners, Cash Drawers & Receipt printers
- Touch screen monitors (if required).
- Customer Display Pole.
- Data collectors for automated Inventory counts
i. Also used for Markdowns/promotions & store transfers.
- RF systems for Large store requirements (optional).
- Integration with Payment processing systems.
- Credit Card & Debit Card transactions.
- Increase security & accuracy of transactions
- Reduce costs of transactions.
- Process Directly with Global payments & not via any third party.
- Integration with E-Commerce (Web-stores)
- Increase exposure & increase sales.
- Secure payments processing with Global Payments.
- Complete services for Web-design, hosting & integration.
- Managed Services. Taking technical issues off your list of concerns.
- Access to information from anywhere & based on security.
- Program support
- Program maintenance & upgrades
- Back up of database for every store & individually per store.
- Prevention from viruses & internet attacks.
- For Multi-store: making sure all data are synchronized with other stores.
- Consultation on how to improve business for success;
- Improvements with existing processes & tasks.
- Improving staff productivity & accountability with tasks.
- Knowing accurate information on a timely basis for any decision.
- Improving with balanced inventory: what to buy, how much to buy & when to buy & getting better results from all categories.
- Reducing current operating expenses in a number of ways.
- Creating a strong base to allow business growth.
- Assistance with proper selection of hardware (if required).
- Special upgrade services: Converting old data to be used in the new system.
- Purchasing for other locations
- On-Order management with pre-allocations & reports
- Direct ship to stores if & when required.
- Receive centrally, tag & transfer to stores (with automations).
- Replenishment Management
- Central management of re-ordering for all locations.
i. Based on each store performance
ii. Based on min/max & performance.
- Central Management of Transfers to stores:
i. Based on each store performance (JIT: Just in Time)
ii. Based on store requests.
- Monitoring performances for all locations;
- Store activities including Sales
- Staff (sales, schedules, access rights, commissions, payroll, etc.)
- Suppliers (performances, returns, credits, shipments, etc.)
- Inventory, Counts (shrinkage), receives, Adjustments,
- Adjustments and corrections to: costs, prices, qty, etc.
- Sales & Marketing campaigns for all locations
- Direct Mail & E-mail campaigns.
- Inter-company messaging system to improve communications.
- Global customer management (customers’ info available at all locations).
- Gift cards, Gift Certificates & store credits honoured at all stores.
- Loyalty points (if set up) honoured at participating stores.
- Integrated accounting system: A/R, A/P & G/L. Reduce accounting activities & relevant expenses in the chain.
- Improve Customer Relationship Management. Know more about your customers’ interests & their history with you.
- Sharing staff at other locations with control of access rights & benefits.
- Optimized Reports for all activities
- Sales.
- Performance
- Inventory
- Customers
- Suppliers and many more reports.
- Flexibility to communicate with other systems (if required)
- Import data
- Export data
- Customizations.
- Expand economically & efficiently.